Jitterbug Review: A cell phone that is just a phone?

by Bob on June 22, 2009


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Have you heard about Jitterbug phones yet?

Jitterbug cell phone review.png

Basically they are cell phones like they used to be – or maybe even easier. They don’t have any unnecessary features and are really just good at one thing; being a phone.

The Jitterbug J

They just recently launched their new Jitterbug J Cell Phone. According to the website…

“Jitterbug provides industry leading, U.S. Based Customer Service available 24 hours a day. Friendly, 24-hour Jitterbug Operators greet you by name, connect calls, update your Phone Book and provide directory assistance. Jitterbug makes it easy to keep in touch, with a brighter color screen and a thinner, patented design that delivers clear sound while reducing background noise. We’ve expanded our affordable rate plans and nationwide service starts at just $14.99 per month. With Jitterbug, there are no contracts, long distance or roaming fees and no prepaid hassles.”

Available service plans

When looking at the Jitterbug service plans the first thing you notice is that they start very cheap. I haven’t seen a plan for $14.99 since 1997 – it doesn’t offer much, but for the person who truly wants to have a cell phone only for emergencies, that is a lot better than the cheapest plan at the major companies. I should also mention that the minutes rollover from month to month.

The higher end plans seem to be a bit pricey compared to what you would get from Verizon or AT&T, but then again you aren’t tied to a contract with this phone.

Jitterbug cell phone service plans.png

My thoughts about the Jitterbug

In reading a few Jitterbug reviews it seems like the phone is perfect for Seniors – which is clearly their target market. The buttons are big, the display is bright and clear, there isn’t a camera or memory cards to deal with, and everything is very simple to use. While I am supposed to be the age of someone who would hate this phone, as a wannabe minimalist, I feel a little attraction to it. I don’t like using cell phones and prefer to use a corded landline or even better – talking in person!

But either way, I see this phone as a viable option for…

  • Seniors – who can’t (or refuse) to figure out how to use “normal” cell phones.
  • Those who want a very cheap monthly cell phone bill – $14.99.
  • Those who want to avoid contracts with their cell phone company.

The thing I don’t like about Jitterbug is that you have to pay for the phone upfront. It costs $149 and most of us are so used to getting tremendously discounted phones that paying for a phone this simple is a little bit of a bummer.

Jitterbug cell phone video review

The video review below was created in 2006 and apparently the two issues he brings up (the low battery indicator and charging plug) have been improved in the new version (Jitterbug J). But it still provides some good detailed info about the phone and how it functions.


What about you? Do you use Jitterbug for a cell phone or know someone who does?

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Jitterbug Review: A cell phone that is just a phone? | Tech reviews the TECH PLACE
July 2, 2009 at 5:39 am

{ 8 comments… read them below or add one }

Ian June 22, 2009 at 9:58 am

Net10 seems to be a better option. The phone is cheaper up front, and the minutes are cheaper too.

Angie June 22, 2009 at 11:16 am

Sounds good as an emergency phone for kids and seniors. Hate to say that I can’t do without my IPhone. It has cut way back on my sit-down time at the computer since I can check things on the fly.

bob June 22, 2009 at 12:50 pm

Ian,
I haven’t heard of Net10 – I will have to check it out! Thanks!

Kevin at OutOfYourRut June 22, 2009 at 3:58 pm

These plans are harder to manage if you have teenagers! If you do it might save even more money to use the plans in conjunction with a less expensive phone service like Vonage. We’re paying $65/mo for two land lines, no restricitions.

We keep the minutes low on our cell plans, and have a a “5 minute” rule with our kids–if a call will go more than five minutes, they need to switch to a land line.

That can help with the limited minute feature of the better priced plans.

Katie June 24, 2009 at 10:48 am

Jitterbug doesn’t seem to be the only one targeting:
- Seniors
- Those who want a very cheap monthly cell phone bill – $14.99
- Those who want to avoid contracts with their cell phone company

Companies like Consumer Cellular (www.consumercellular.com) also reach the senior population, offering plans as low as $10/month, discounts to AARP and AAA members and no contracts.

Ashley July 8, 2009 at 10:06 pm

looks like cordlessworkz.com has a $30 coupon for the new Jitterbug J through July

compare cell phone providers August 6, 2009 at 4:42 am

Thanks for the post!More than the price of the cell phones ,it is the features that makes a cell phone model different from it’s competitors.

Jitterbug Phone Reviews August 29, 2009 at 5:38 am

I am a big fan of the Jitterbug phone, it seems the perfect phone for those who want simplicity, no contracts and a reasonable monthly fee.

I talk with company occasionally and they are very eager to help and do their best for their customers.

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